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Privacy Policy

How your data is handled

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.Privacy Policy This privacy policy explains how we, Concierge Events Limited, use any personal information we collect about you when you use this website and as a result of our daily business activity.

  1. What information do we collect about you?

    We collect information about you when you register with us or place an order for products or services. All information entered online will be encrypted. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. We may be required to collect the following information:

    • Full name
    • Contact information including email address
    • Other information relevant to customer surveys and/or offers
    • Social Media data
    • Telephone enquiry data

  2. How will we use the information about you?

    We collect information about you to process your order, manage your account and improve our products or services. If you subscribe we will contact you with promotional emails or phone calls highlighting new products, special offers and any and all other information which we think you may find interesting. We will only use the email address and phone number provided. If for whatever reason you no longer which to be contacted by us you will have the opportunity to opt out at which point all of your details will be deleted from our systems.

  3. Access to your information and correction

    You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us on 0845 229 1700. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

  4. General

    Your privacy and data protection is very important to us and we comply with all aspects of the Data Protection legislation and ensure that any third parties with whom we engage do so also. You can find out more about your data protection rights from the Information Commissioners Office.(ICO) Some data processing may occur in other parts of the World. Wherever data is processed your rights under the Data Protection Regulations will be met.

  5. Cookies

    Cookies are text files used by us following a visit to any of our websites. They collect standard internet log information and visitor behaviour information this information helps us compile statistical reports on website activity. Our cookie policy is in line with the new GDPR legislation. Please be aware that we do look to reach out to visitors, (only such visitors with business IP addresses,) to further outline our goods and services.

    Please visit our cookie policy here.

    You can set your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

  6. Links to other websites

    Our website may contain links to other relevant websites. If you utilise these links and therefore leave our site, you should note that we do not have any control over the data protection policies. Pf that particular website. We cannot be responsible for the protection and privacy of any information which you choose to provide whilst visiting such sites and therefore any such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable that applies to the website in question.

  7. Changes to our privacy policy
    We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on the 24th May 2018 to accommodate the GDPR data-protection legislation introduced on 25th May 2018. How to contact us
    Please contact us if you have any questions about our privacy policy or information we hold about you:
    Concierge Events Limited registered office is 61 Charlotte Street, St. Paul’s Square, Birmingham, B31PX and we can be contacted by telephone on 0845 229 1700, by email at or you can write to us at the address above.
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